Simplify Hospitality Management with Coast Vacation

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Coast Vacation is your central reservations and marketing partner. We simplify the systems that keep hospitality running smoothly. From rate management to guest follow-up, we help you stay focused on your property, not your inbox.

We do more than take bookings. We run the quiet systems that fill rooms and keep guests coming back. Our team manages reservations, invoicing, and clear day to day communication. We watch inventory and rate plans, keep OTA listings and packages current, and handle rebooking when plans change. You see fewer emails, fewer errors, and a steady path from enquiry to confirmed stay.

On the marketing side we do the legwork. We track demand by season and week, scan competitor pricing, and test offers that fit your brand. We share simple summaries with next steps. You decide what to run. We set it live, measure the result, and learn fast. Guests get timely messages, clean pre-arrival notes, thoughtful upsells, and a short post-stay check-in. First timers feel looked after. Regulars return.

Our goal is simple. Make the hard parts easy so you can focus on your craft, your guests, and your family. One point of contact. Quick replies. Straight pricing. A process that works in the background while you host in the foreground.

If you care about building better stays and improving how hospitality works, let’s talk. We are here to help you grow with calm, practical support.

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 What we do

We don’t just list your property, we actively promote it. Coast Vacation works behind the scenes to make sure your property gets the attention it deserves, using professional strategies normally reserved for big hotels.

  • Listing Optimisation:
    We improve your Airbnb, VRBO, or direct website listings (photos, descriptions, titles) so they stand out.

  • Targeted Advertising:
    We can run paid ads on platforms like Google or social media to drive more visibility to your property.

  • Email Campaigns:
    We help you stay in touch with past guests, offer specials, and encourage repeat bookings.

  • SEO (Search Engine Optimisation):
    We make sure your property or website ranks better when people search for vacation rentals in your area.

  • Branding & Strategy:
    We help you build a consistent, professional look and voice across all platforms.

When you partner with Coast Vacation, we provide or manage this central reservation system for you, so you don’t have to learn new software or manage integrations. We handle the backend, and you just focus on your property and guests.

  • Multi-Platform Management:
    We connect your listings across all platforms so every reservation updates your master calendar automatically.

  • Availability & Calendar Syncing:
    When a guest books on one channel, we instantly update your availability on all others. That means no overbooking, ever.

  • Dynamic Rate Management:
    We monitor local trends and seasonality to help adjust your nightly rates for maximum occupancy and revenue.

  • Reservation Inbox Management:
    We handle the back-and-forth with guests — confirmations, modifications, cancellations — so you’re not stuck in your inbox.

  • Real-Time Reporting:
    You get access to easy-to-understand dashboards showing how your property is performing, from occupancy rates to revenue.

  • Secure Payment Coordination:
    We ensure payments are processed securely through the platforms you're using, with full visibility and transparency.

Central Reservations

Marketing Support

We become your front desk — managing all guest communication before, during, and after their stay, so you don’t have to constantly check your phone or worry about missing a message.

  • Automated Pre-Stay Messages:
    Guests receive clear, friendly welcome messages, check-in details, and local tips — all sent at the right time.

  • 24/7 Message Monitoring (Optional):
    We ensure guest inquiries and issues are responded to promptly — even outside business hours.

  • Custom Message Templates:
    We build personalized templates that reflect your brand voice while keeping things consistent and efficient.

  • During-Stay Support:
    We answer questions, help with troubleshooting (like Wi-Fi issues), and ensure guests feel taken care of.

  • Post-Stay Follow-Up:
    After guests check out, we follow up with thank-you messages, review requests, or offers to return.

Guest Communications